Water Damage Restoration in Marietta, GA
Dry Pros is a family-owned, IICRC-certified water damage restoration company based in Austell, serving Marietta 24 hours a day. We guarantee on-site arrival within 60 minutes on emergency calls, and we bill most insurance carriers directly.
Stop the water: Marietta's two water utilities
Start with your home’s main shut-off valve. If you cannot locate it or it will not turn, your water utility can shut off service at the meter. Your water bill identifies which utility serves your address.
Marietta Power & Water
Water emergency line. Covers addresses inside the city, including the Square and Whitlock Avenue areas.
Cobb County Water System
24-hour emergency dispatch. Covers most of East Cobb and many outer Marietta ZIP codes.
Locating your main shut-off valve: It is typically where the main line enters the home, in the basement, crawl space, or garage, or near the water heater. Turn it clockwise until it stops, then call Dry Pros at 678-DRY-PROS.
Numbers from City of Marietta and Cobb County Water System. Checked October 2026.
What your home’s age says about its plumbing
U.S. Census Bureau, American Community Survey 2019–2023 5-year estimates, via Point2Homes.
Galvanized supply lines and cast iron drains
Galvanized steel corrodes from the inside, so leaks start small and hidden in walls. Cast iron and clay drains crack or fill with roots, which shows up as a backup in the lowest drain in the house. A backup is Category 3 water, so it needs sewage cleanup, not just drying.
Gray plastic pipe that fails at the fittings
A large share of Marietta homes were built during this period, when polybutylene supply pipe was common in Cobb County subdivisions. It is gray, flexible, and often stamped PB2110. Over time, chlorine in treated water weakens the pipe from the inside, and it can fail without warning. If you find it at your water heater or under a sink, we recommend having a licensed plumber evaluate it for replacement.
Reliable piping, aging appliances
Newer supply lines are more reliable, so most water losses in these homes begin with a washing machine hose, an icemaker line, a water heater, or a second-floor laundry room leaking through the ceiling below.
Quick check: Inspect the pipes coming out of the top of your water heater. Gray plastic usually means polybutylene. Copper, white CPVC, or red and blue PEX are newer materials.
Renting in Marietta, or managing rentals
With more than half of Marietta homes occupied by renters, many of our projects involve two parties: the tenant and the property owner. Here is how the process typically works.
If you rent
- Notify your landlord or property manager immediately, in writing when possible.
- Take photos and video before anything is moved or cleaned.
- The property owner’s policy typically covers the building. Your personal belongings are typically covered by your own renter’s insurance.
- If water is spreading and you cannot reach your landlord, call us for guidance on immediate steps to limit damage. Please get the owner’s or property manager’s approval for Dry Pros to access the property so work can begin.
If you own or manage rentals
- We work with property managers across Cobb County and coordinate access with tenants directly.
- Every job comes with photos, moisture readings, and drying logs you can share with owners, tenants, and the carrier.
- Prompt extraction minimizes unit downtime and tenant disruption.
- Ask about establishing Dry Pros as your preferred 24/7 restoration vendor.
General information, not legal advice. Your lease and policies decide who is responsible.
How a Dry Pros job runs
Live emergency response
Day or night, a Dry Pros specialist answers your call, documents the details of the loss, and dispatches a crew.
Source of the water addressed
If a pipe is still leaking, we recommend a licensed plumber complete the repair before drying begins. Drying cannot be effective while the source remains active.
Moisture inspection and mapping
Using moisture meters and FLIR thermal imaging, our technicians trace where water has traveled behind walls and beneath flooring. This allows us to remove only affected materials and preserve as much of the structure as possible.
Structural drying and daily monitoring
Commercial air movers and dehumidifiers are placed according to the moisture map. Drying typically takes three to five days, with readings recorded daily until every material reaches its dry standard under IICRC S500 guidelines.
Insurance documentation
Your adjuster receives complete photo documentation, moisture readings, and drying logs, and we bill most insurance carriers directly. See the full water damage process.
Real Dry Pros crews, real Marietta jobs
“You never want to go through this process if you have a home but if you do, Dry Pros is the type of company you want on your side.”Jhashalom C., Google review · flood cleanup and water removal
Marietta water damage questions
Does homeowners insurance cover water damage in Marietta?
It depends on how the water got in. Sudden events like a burst pipe or failed water heater are often covered. Gradual leaks and flooding from rising outside water are usually not covered under a standard homeowners policy. We document the source and the damage with photos and moisture readings so your adjuster has what they need to decide.
How do I know if my Marietta home has polybutylene pipe?
Look at the supply lines at your water heater and under your sinks. Polybutylene is gray, flexible plastic, often stamped PB2110. It was common in homes built from about 1978 to 1995. A licensed plumber can confirm it and talk through replacement.
Who pays for water damage in a rented home?
Usually the owner’s policy covers the building and the tenant’s renter’s insurance covers their belongings. Your lease and both policies decide the details. We provide the same documentation to both sides.
Is water damage dangerous?
It can be, depending on the source. Clean water from a supply line is low risk at first but can become contaminated within 24 to 48 hours. Sewage, toilet overflows, and outdoor flood water carry bacteria. Wet ceilings can sag and fall, and standing water near outlets is a shock hazard. If water is near anything electrical, stay out of the area and call us.
Can you clean up a sewage backup from an old drain line?
Yes. Sewage is Category 3 water under the IICRC S500 standard. We contain the area, remove porous materials it touched, sanitize, and dry the structure. We recommend having a licensed plumber clear or repair the line to prevent another backup.
Where we work in Marietta
Nearby: Kennesaw · Smyrna · East Cobb · Powder Springs
Need emergency water damage service in Marietta?
Call 678-DRY-PROS. A Dry Pros specialist answers 24/7, and we guarantee on-site arrival within 60 minutes.
